Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Once your order has been processed and shipped, delivery times vary by destination:
North America
- United States: 2–5 business days
- Canada: 5–10 business days
- Mexico: 7–15 business days
Europe: 7–15 business days (occasionally up to 18 business days)
Asia: 10–20 business days
Australia & New Zealand: 8–16 business days
South America: 12–25 business days
Africa: 15–30 business days
Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on customs clearance, local postal service efficiency, and other factors beyond our control.
Tracking Your Order
You will receive a tracking number via email once your order ships. You can use this number to track your package's progress.
International Shipping
For international orders, please be aware that:
- Customs fees, import duties, and taxes may apply and are the responsibility of the recipient
- Customs processing may add additional time to your delivery
- We are not responsible for delays caused by customs